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This qualification reflects the role of individuals who apply knowledge, practical skills and experience in leadership and management across a range of enterprise and industry contexts.
Individuals at this level display initiative and judgement in planning, organising, implementing and monitoring their own workload and the workload of others. They use communication skills to support individuals and teams to meet organisational or enterprise requirements.
They may plan, design, apply and evaluate solutions to unpredictable problems, and identify, analyse and synthesise information from a variety of sources.
Entry Criteria
There are no prerequisites for entry to this qualification.
Unit Selection (Core & Electives)
Core Units
Participants are required to complete the 6 core units listed below:
| BSBCMM511 | Communicate with influence This unit describes the skills and knowledge required to present and negotiate persuasively, lead and participate in meetings and make presentations to customers, clients and other key stakeholders. |
| BSBCRT511 | Develop critical thinking in others This unit describes the skills and knowledge required to develop critical and creative thinking skills in others within a workplace context. |
| BSBLDR523 | Lead and manage effective workplace relationships This unit describes the skills and knowledge required to lead and manage effective workplace relationships. |
| BSBOPS502 | Manage business operational plans This unit describes the skills and knowledge required to develop and monitor the implementation of operational plans to support efficient and effective workplace practices and organisational productivity and profitability. |
| BSBPEF502 | Develop and use emotional intelligence This unit describes the skills and knowledge required to develop and use emotional intelligence to increase self-awareness, self-management, social awareness and relationship management in the workplace. |
| BSBTWK502 | Manage team effectiveness This unit describes the skills and knowledge required to lead teams in the workplace and to actively engage with the management of the organisation. |
Elective Units
Participants are required to complete the six elective units listed below that apply to their job role:
| BSBOPS505 | Manage organisational customer service This unit describes the skills and knowledge required to develop strategies to manage organisational systems that ensure products and services are delivered and maintained to standards agreed by the organisation. |
| BSBSTR502 | Facilitate continuous improvement This unit describes the skills and knowledge required to lead and manage continuous improvement systems and processes. Particular emphasis is on the development of systems and the analysis of information to monitor and adjust performance strategies, and to manage opportunities for further improvements. |
| BSBTWK503 | Manage Meetings This unit describes the skills and knowledge required to manage a range of meetings including overseeing the meeting preparation processes, chairing meetings, organising the minutes and reporting meeting outcomes. |
| BSBLDR522 | Manage people performance This unit describes the skills and knowledge required to manage the performance of staff that are direct reports. |
| BSBWHS521 | Ensure a safe workplace for a work area This unit describes the skills and knowledge required to establish, maintain and evaluate an organisation’s work health and safety (WHS) policies, procedures and programs in a work area to ensure a safe workplace, according to WHS legislative requirements. It takes a systems approach and addresses compliance with relevant legislative requirements. |
| BSBSTR502 | Facilitate continuous improvement This unit describes the skills and knowledge required to lead and manage continuous improvement systems and processes. Particular emphasis is on the development of systems and the analysis of information to monitor and adjust performance strategies, and to manage opportunities for further improvements. |
Recognition of Prior Learning (RPL) and Credit Transfer(CT)
Tubal offers all participants the opportunity to have existing skills and knowledge recognised through Recognition of Prior Learning and Credit Transfer options. Participants may be eligible to receive RPL for units based on their work background, working in the community, volunteering and life experiences (such as hobbies, sport and recreation), or Credit Transfer based on their prior qualifications, where applicable.
Pathways
Certificate IV provides a pathway to further studies, such as Advanced Diploma of Leadership and Management.
Assessment
Tubal’s Assessors will determine a participant’s competency against:
- Answers to established underpinning knowledge questions
- Performance feedback from Employer/Manager/Supervisor confirming participant is meeting all requirements of each unit of competency
- Demonstrated performance of designated tasks by the participant
- Participant self-assessment against designated tasks
- Historical information pertaining to past experience and work history eg. Resume/CV and/or verbal details.
Cost
Our indicative fees can be viewed here.