BSB40120 – Cert IV in Business (Admin)

This qualification reflects the role of individuals in a variety of Business Services job roles. These individuals may have supervisory performance accountabilities.

Individuals in these roles carry out a mix of specialist and moderately complex administrative or operational tasks that require self-development skills. They use well-developed skills and a broad knowledge base to apply solutions to a defined range of unpredictable problems and analyse information from a variety of sources. They may provide leadership and guidance to others with some limited responsibility for the output of others.

Entry Criteria

There are no prerequisites for entry to this qualification.

Unit Selection (Core & Electives)

Core Units

Participants are required to complete the 6 core units listed below:

BSBCRT411	Apply critical thinking to work practices This unit describes the skills and knowledge required to use advanced-level critical thinking skills in a workplace context. This includes using methods of analysis, synthesis and evaluation.
BSBTEC404	Use digital technologies to collaborate in a work environment This unit describes the skills and knowledge required to understand the fundamentals of using digital technologies to collaborate in a workplace context, including working as part of a remote team. It involves undertaking a basic review of organisational processes to identify opportunities for using digital technologies to complete work tasks more efficiently and effectively.
BSBTWK401	Build and maintain business relationships This unit describes the skills and knowledge required to establish, develop and maintain effective work relationships and networks through relationship building and negotiation skills required by workers. These workers may be within an organisation as well as freelance or contract workers.
BSBWHS411	Implement and monitor WHS policies, procedures and programs This unit describes the skills and knowledge required to implement and monitor an organisation’s work health and safety (WHS) policies, procedures and programs in the relevant work area in order to meet legislative requirements.
BSBWRT411	Write complex documents This unit describes the skills and knowledge required to plan, draft and finalise complex documents.
BSBXCM401	Apply communication strategies in the workplace This unit describes the skills and knowledge required to facilitate and apply communication strategies in the workplace within any industry.

Elective Units

Participants are required to complete the six elective units listed below that apply to their job role:

BSBPEF502	Develop and use emotional intelligence This unit describes the skills and knowledge required to develop and use emotional intelligence to increase self-awareness, self-management, social awareness and relationship management in the workplace.
BSBPEF401	Manage personal health and wellbeing This unit describes the skills and knowledge required to identify signs and sources of strain on personal health and wellbeing (both physical and mental) within job roles and according to key performance indicators (KPIs).
BSBOPS405	Organise business meetings This unit describes the skills and knowledge required to organise meetings including making arrangements, liaising with participants, and developing and distributing meeting related documentation.
BSBTEC401	Design and produce complex text documents This unit describes the skills and knowledge required to design and develop business documents using complex technical features of word processing software.
BSBTEC402	Design and produce complex spreadsheets This unit describes the skills and knowledge required to use spreadsheet software to complete business tasks and produce complex documents.
BSBAUD412	Work within compliance frameworks This unit describes the skills and knowledge required to identify statutory, legislative and regulatory requirements and relate them to individual work practices to ensure ongoing adherence to the compliance framework.

Recognition of Prior Learning (RPL) and Credit Transfer(CT)

Tubal offers all participants the opportunity to have existing skills and knowledge recognised through Recognition of Prior Learning and Credit Transfer options. Participants may be eligible to receive RPL for units based on their work background, working in the community, volunteering and life experiences (such as hobbies, sport and recreation), or Credit Transfer based on their prior qualifications, where applicable.

Pathways

Certificate IV provides a pathway to further studies, such as Diploma of Leadership and Management.

Assessment

Tubal’s Assessors will determine a participant’s competency against:

Answers to established underpinning knowledge questions
Performance feedback from Employer/Manager/Supervisor confirming participant is meeting all requirements of each unit of competency
Demonstrated performance of designated tasks by the participant
Participant self-assessment against designated tasks
Historical information pertaining to past experience and work history eg. Resume/CV and/or verbal details.

Cost

Our indicative fees can be viewed here.