SIR40316 Certificate IV in Retail Management

This qualification reflects the role of individuals who lead a frontline team and manage day-to-day operations of a retail store or department to implement and deliver on organisational objectives and standards. These individuals possess a range of highly developed selling and customer engagement skills with sound knowledge of product and service offerings. They work with independence, taking responsibility for their own functions and outputs.

This qualification provides a pathway to work in a diverse range of retail settings including speciality retailers, supermarkets, department stores, and quick service restaurants.

Individuals with this qualification are able to perform roles such as store manager, department manager and assistant store manager.

Entry Criteria

Entry into this qualification is open to individual who have (a) acheived a Certificate III in Retail or (b) have relevant industry employment experience in a job role that has involved the application of skills and knowledge described in core units of competency from the SIR30216 Certificate III in Retail.

Unit Selection (Core & Electives)

CORE UNITS

Participants are required to complete all 7 core units listed below:

SIRRRTF002	Monitor retail store financials
SIRXCEG004	Create a customer centric culture
SIRXHRM002	Maintain employee relations
SIRXMGT002	Lead a frontline team
SIRXRSK002	Maintain store security
SIRXSLS003	Achieve sales results
SIRXWHS003	Maintain workplace safety

And select a minimum of four (4) elective units

BSBCUS401

Coordinate implementation of customer service strategies

SIRXCHA001

Facilitate the change process

CHCDIV001

Work with diverse people

SIRRFSA001	Handle food safely in a retail environment
SIRRFSA002	Supervise a food safety program

SIRXHWB002

Promote workplace health and wellbeing

SIRXHRM001	Recruit, select and induct team members
SITXHRM002	Roster staff

BSBINN301

Promote innovation in a team environment

BSBMGT402

Implement operational plan

SIRRINV002

Control stock

BSBMKG401	Profile the market
SIRXMKT002	Use social media to engage customers
SIRXMKT003	Manage promotional activities

SIRRMER003

Coordinate visual merchandising activities

BSBFIA302	Process payroll
BSBSMB406	Manage small business finances

SIRXTAD002

Develop the retail frontline

SIRXIND005

Develop personal productivity

Recognition of Prior Learning (RPL) and Credit Transfer(CT)

Tubal offers all participants the opportunity to have existing skills and knowledge recognised through Recognition of Prior Learning and Credit Transfer options. Participants may be eligible to receive RPL for units based on their work background, working in the community, volunteering and life experiences (such as hobbies, sport and recreation), or Credit Transfer based on their prior qualifications, where applicable.

Pathways

After achieving SIR40212 Certificate IV in Retail Management, individuals may undertake:

SIR50116 Diploma of Retail Leadership

Assessment

Tubal’s Assessors will determine a participant’s competency against:

Answers to established underpinning knowledge questions
Performance feedback from Employer/Manager/Supervisor confirming participant is meeting all requirements of each unit of competency
Demonstrated performance of designated tasks by the participant
Participant self-assessment against designated tasks
Historical information pertaining to past experience and work history eg. Resume/CV and/or verbal details.

Cost

Our indicative fees can be viewed here.