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SIT30616 Certificate III in Hospitality

This qualification reflects the role of individuals who have a range of well-developed hospitality service, sales or operational skills and sound knowledge of industry operations. Using discretion and judgement, they work with some independence and under limited supervision using plans, policies and procedures to guide work activities.

This qualification provides a pathway to work in organisations such as restaurants, hotels, motels, clubs, pubs, cafés, and coffee shops. This qualification allows for multiskilling and for specialisation in accommodation services, food and beverage and gaming.

Possible job titles include:

  • espresso coffee machine operator
  • food and beverage attendant
  • front desk receptionist
  • front office assistant
  • function attendant
  • function host
  • gaming attendant
  • guest service agent
  • housekeeper
  • restaurant host
  • senior bar attendant

Unit Selection (Core & Electives)


Participants are required to complete all 7 core units listed below:

BSBWOR203 Work effectively with others
SITHIND002 Source and use information on the hospitality industry
SITHIND004 Work effectively in hospitality service
SITXCCS006 Provide service to customers
SITXCOM002 Show social and cultural sensitivity
SITXHRM001 Coach others in job skills
SITXWHS001 Participate in safe work practices


Participants are required to complete minimum of 8 of the elective units listed below that apply to their job role.

Group A – Select one (1) elective units from the Group A list below:

SITHIND101 Use hygienic practices for hospitality service
SITXFSA101 * Use hygienic practices for food safety

Group B – Select a minimum of five (5) elective units from the Group B list below, the remaining two (2) can be selected from Group B, Group C, elsewhere in the SIT Training Package, or any other current Training Package or accredited course.

SIRXSLS001 Sell to the retail customer
SIRXPDK001 Advise on products and services
SITXCCS002 Provide visitor information
SITXCCS004 Provide lost and found services
SITXCCS005 Provide club reception services
SITHCCC002 Prepare and present simple dishes
SITHKOP001 Clean kitchen premises and equipment
BSBITU306 Design and produce business documents
BSBFIA301 Maintain financial records
SITXFIN001 Process financial transactions
SITHFAB001 Clean and tidy bar areas
SITHFAB002 Provide responsible service of alcohol
SITHFAB003 Operate a bar
SITHFAB004 Prepare and serve non-alcoholic beverages
SITHFAB005 Prepare and serve espresso coffee
SITHFAB010 Prepare and serve cocktails
SITHFAB016 Provide advice on food
SITHFAB017 Provide advice on food and beverage matching
SITXFSA001 Use hygienic practices for food safety
SITXFSA002 Participate in safe food handling practices
SITXFSA003 Transport and store food
SITHIND001 Use hygienic practices for hospitality service

Group C – The remaining two (2) elective units can come from the Group B list above or the Group C list below

TLIE1005 Carry out basic workplace calculations
BSBCMM201 Communicate in the workplace
SITXCOM001 Source and present information
SITXEBS001 Use social media in a business
BSBSUS201 Participate in environmentally sustainable work practices
SITXINV001 Receive and store stock
SITXINV002 Maintain the quality of perishable items
SITXINV003 Purchase goods
SITXWHS002 Identify hazards, assess and control safety risks

Further Study

Certificate III provides a pathway to further studies in the Hospitality industry, such as Certificate IV in Hospitality.


Tubal’s Assessors will determine a participant’s competency against:

  • Answers to established underpinning knowledge questions
  • Performance feedback from Employer/Manager/Supervisor confirming participant is meeting all requirements of each unit of competency
  • Demonstrated performance of designated tasks by the participant
  • Participant self-assessment against designated tasks
  • Historical information pertaining to past experience and work history eg. Resume/CV and/or verbal details.

Recognition of Prior Learning (RPL) and Credit Transfer(CT)

Tubal offers all participants the opportunity to have existing skills and knowledge recognised through Recognition of Prior Learning and Credit Transfer options. Participants may be eligible to receive RPL for units based on their work background, working in the community, volunteering and life experiences (such as hobbies, sport and recreation), or Credit Transfer based on their prior qualifications, where applicable.


Contact Tubal to enquire on the cost of enrolling in this qualification as a Workplace Traineeship, or via work-based training and assessment.

Tubal also offers flexible payment plan options – Contact Us for more info

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