SIT30616 Certificate III in Hospitality
This qualification reflects the role of individuals who have a range of well-developed hospitality service, sales or operational skills and sound knowledge of industry operations. Using discretion and judgement, they work with some independence and under limited supervision using plans, policies and procedures to guide work activities.
This qualification provides a pathway to work in organisations such as restaurants, hotels, motels, clubs, pubs, cafés, and coffee shops. This qualification allows for multiskilling and for specialisation in accommodation services, food and beverage and gaming.
Possible job titles include:
- espresso coffee machine operator
- food and beverage attendant
- front desk receptionist
- front office assistant
- function attendant
- function host
- gaming attendant
- guest service agent
- housekeeper
- restaurant host
- senior bar attendant
Unit Selection (Core & Electives)
CORE UNITS
Participants are required to complete all 7 core units listed below:
| BSBWOR203 |
Work effectively with others |
| SITHIND002 |
Source and use information on the hospitality industry |
| SITHIND004 |
Work effectively in hospitality service |
| SITXCCS006 |
Provide service to customers |
| SITXCOM002 |
Show social and cultural sensitivity |
| SITXHRM001 |
Coach others in job skills |
| SITXWHS001 |
Participate in safe work practices |
ELECTIVE UNITS
Participants are required to complete minimum of 8 of the elective units listed below that apply to their job role.
Group A – Select one (1) elective units from the Group A list below:
| SITHIND101 |
Use hygienic practices for hospitality service |
| SITXFSA101 |
* Use hygienic practices for food safety |
Group B – Select a minimum of five (5) elective units from the Group B list below, the remaining two (2) can be selected from Group B, Group C, elsewhere in the SIT Training Package, or any other current Training Package or accredited course.
| SIRXSLS001 |
Sell to the retail customer |
| SIRXPDK001 |
Advise on products and services |
| SITXCCS002 |
Provide visitor information |
| SITXCCS004 |
Provide lost and found services |
| SITXCCS005 |
Provide club reception services |
| SITHCCC002 |
Prepare and present simple dishes |
| SITHKOP001 |
Clean kitchen premises and equipment |
| BSBITU306 |
Design and produce business documents |
| BSBFIA301 |
Maintain financial records |
| SITXFIN001 |
Process financial transactions |
| SITHFAB001 |
Clean and tidy bar areas |
| SITHFAB002 |
Provide responsible service of alcohol |
| SITHFAB003 |
Operate a bar |
| SITHFAB004 |
Prepare and serve non-alcoholic beverages |
| SITHFAB005 |
Prepare and serve espresso coffee |
| SITHFAB010 |
Prepare and serve cocktails |
| SITHFAB016 |
Provide advice on food |
| SITHFAB017 |
Provide advice on food and beverage matching |
| SITXFSA001 |
Use hygienic practices for food safety |
| SITXFSA002 |
Participate in safe food handling practices |
| SITXFSA003 |
Transport and store food |
| SITHIND001 |
Use hygienic practices for hospitality service |
Group C – The remaining two (2) elective units can come from the Group B list above or the Group C list below
| TLIE1005 |
Carry out basic workplace calculations |
| BSBCMM201 |
Communicate in the workplace |
| SITXCOM001 |
Source and present information |
| SITXEBS001 |
Use social media in a business |
| BSBSUS201 |
Participate in environmentally sustainable work practices |
| SITXINV001 |
Receive and store stock |
| SITXINV002 |
Maintain the quality of perishable items |
| SITXINV003 |
Purchase goods |
| SITXWHS002 |
Identify hazards, assess and control safety risks |
Further Study
Certificate III provides a pathway to further studies in the Hospitality industry, such as Certificate IV in Hospitality.
Assessment
Tubal’s Assessors will determine a participant’s competency against:
- Answers to established underpinning knowledge questions
- Performance feedback from Employer/Manager/Supervisor confirming participant is meeting all requirements of each unit of competency
- Demonstrated performance of designated tasks by the participant
- Participant self-assessment against designated tasks
- Historical information pertaining to past experience and work history eg. Resume/CV and/or verbal details.
Recognition of Prior Learning (RPL) and Credit Transfer(CT)
Tubal offers all participants the opportunity to have existing skills and knowledge recognised through Recognition of Prior Learning and Credit Transfer options. Participants may be eligible to receive RPL for units based on their work background, working in the community, volunteering and life experiences (such as hobbies, sport and recreation), or Credit Transfer based on their prior qualifications, where applicable.
Cost
Contact Tubal to enquire on the cost of enrolling in this qualification as a Workplace Traineeship, or via work-based training and assessment.
Tubal also offers flexible payment plan options – Contact Us for more info
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