SIT30416 Certificate III in Holiday Parks and Resorts
This qualification reflects the role of individuals who use a range of well-developed operational skills and knowledge of industry operations to complete work activities. Using discretion and judgement, they work with some independence and under limited supervision using plans, policies and procedures to guide work activities.
This qualification provides a pathway to work in holiday parks and resorts as a specialist in front office, housekeeping or grounds maintenance, or a multi-skilled worker across different operational areas.
Entry Criteria
There are no prerequisites for entry to this qualification.
Unit Selection (Core & Electives)
CORE UNITS
Participants are required to complete all seven (7) core units listed below:
BSBSUS201 |
Participate in environmentally sustainable work practices |
BSBWOR202 |
Organise and complete daily work activities |
SITTIND002 |
Source and use information on the holiday park and resort industry |
SITXCCS006 |
Provide service to customers |
SITXCOM002 |
Show social and cultural sensitivity |
SITXWHS001 |
Participate in safe work practices |
SITXWHS002 |
Identify hazards, assess and control safety risks |
ELECTIVE UNITS
Participants are required to complete minimum of twelve (12) of the elective units listed below that apply to their job role:
CPPCLO2001A |
Maintain hard floor surfaces |
CPPCLO2004A |
Maintain carpeted floors |
CPPCLO2009A |
Clean glass surfaces |
CPPCLO2010A |
Clean ceiling surfaces and fittings |
CPPCLO2017A |
Clean wet areas |
CPPCLO2019A |
Sort and remove waste and recyclable materials |
CPPCLO2035A |
Maintain cleaning storage areas |
CPPCLO3013A |
Clean window coverings |
CPPCLO3016A |
Wash furniture and fittings |
SITHACS001 |
Clean premises and equipment |
SITHACS002 |
Provide housekeeping services to guests |
SITHACS003 |
Prepare rooms for guests |
SITHACS008 |
Provide accommodation reception services |
SITTTSL005 |
Sell tourism products and services |
SITTTSL006 |
Prepare quotations |
SITTTSL007 |
Process reservations |
SITTTSL009 |
Process travel-related documentation |
SITTTSL010 |
Use a computerised reservations or operations system |
AHCIRG302A |
Install irrigation systems |
AHCIRG306A |
Troubleshoot irrigation systems |
AHCLSC202A |
Construct low-profile timber or modular retaining walls |
AHCLSC204A |
Lay paving |
AHCLSC301A |
Set out site for construction works |
AHCLSC302A |
Construct landscape features using concrete |
AHCPGD203A |
Prune shrubs and small trees |
AHCPGD302A |
Plan and maintain plant displays |
MEM18001C |
Use hand tools |
MEM18002B |
Use power tools/hand held operations |
RIISAM204D |
Operate small plant and equipment |
SIFCBGM001 |
Provide general grounds care |
SIFCBGM002 |
Maintain property and structures |
SISCAQU001 |
Test pool water quality |
SISCAQU003 |
Maintain aquatic facility plant and equipment |
SISCAQU004 |
Develop and implement pool water maintenance procedures |
SISCAQU014 |
Operate self-contained breathing apparatus in an aquatic facility |
SITTVAF004 |
Tow and site recreational vehicles |
SITTVAF005 |
Fill LPG gas cylinders |
TLIB2003 |
Carry out vehicle servicing and maintenance |
SITXCCS002 |
Provide visitor information |
SITXCCS004 |
Provide lost and found services |
SITXCRI001 |
Respond to a customer in crisis |
BSBWOR203 |
Work effectively with others |
SITXCOM001 |
Source and present information |
SITXCOM004 |
Address protocol requirements |
BSBITU202 |
Create and use spreadsheets |
BSBITU301 |
Create and use databases |
BSBITU306 |
Design and produce business documents |
SITXEBS001 |
Use social media in a business |
SITEEVT001 |
Source and use information on the events industry |
SITEEVT002 |
Process and monitor event registrations |
SITEEVT003 |
Coordinate on-site event registrations |
SITEEVT004 |
Provide event staging support |
BSBFIA301 |
Maintain financial records |
SITXFIN001 |
Process financial transactions |
HLTAID003 |
Provide first aid |
SITHFAB002 |
Provide responsible service of alcohol |
SITHFAB004 |
Prepare and serve non-alcoholic beverages |
SITHFAB005 |
Prepare and serve espresso coffee |
SITHFAB007 |
Serve food and beverage |
SITHFAB014 |
Provide table service of food and beverage |
SITHFAB016 |
Provide advice on food |
SITXFSA001 |
Use hygienic practices for food safety |
SITXHRM001 |
Coach others in job skills |
SITXINV001 |
Receive and store stock |
SITXINV002 |
Maintain the quality of perishable items |
SITXINV003 |
Purchase goods |
Recognition of Prior Learning (RPL) and Credit Transfer(CT)
Tubal offers all participants the opportunity to have existing skills and knowledge recognised through Recognition of Prior Learning and Credit Transfer options. Participants may be eligible to receive RPL for units based on their work background, working in the community, volunteering and life experiences (such as hobbies, sport and recreation), or Credit Transfer based on their prior qualifications, where applicable.
Pathways
Certificate III provides a pathway to further studies in the Holiday Parks and Resorts industry, such as Certificate IV in Holiday Parks and Resorts.
Assessment
Tubal’s Assessors will determine a participant’s competency against:
- Answers to established underpinning knowledge questions
- Performance feedback from Employer/Manager/Supervisor confirming participant is meeting all requirements of each unit of competency
- Demonstrated performance of designated tasks by the participant
- Participant self-assessment against designated tasks
- Historical information pertaining to past experience and work history eg. Resume/CV and/or verbal details.
Cost
Contact Tubal to enquire on the cost of enrolling in this qualification as a Workplace Traineeship, or via work-based training and assessment.

Tubal also offers flexible payment plan options – Contact Us for more info.