BSB30115 Certificate III in Business

The Certificate III in Business qualification reflects the role of individuals who apply a broad range of competencies in a varied work context using some discretion, judgment and relevant theoretical knowledge. They may provide technical advice and support to a team. Job roles suitable for this qualification include Customer Service Advisor, Data Entry Operator, General Clerk, Payroll Officer or Work Processing Operator. This qualification is is available as a Workplace Traineeship.

Entry Criteria

There are no prerequisites for entry to this qualification.

Unit Selection (Core & Electives)

CORE UNITS

Participants are required to complete 1 core units listed below:

BSBWHS302

Apply knowledge of WHS legislation in the workplace

ELECTIVE UNITS

Participants are required to complete minimum of 11 of the elective units listed below that apply to their job role:

BSBADM311	Maintain business resources
BSBCMM301	Process customer complaints
BSBCUS301	Deliver and monitor a service to customers
BSBDIV301	Work effectively with diversity
BSBFIA301	Maintain financial records
BSBFLM303	Contribute to effective workplace relationships
BSBFLM305	Support operational plan
BSBFLM309	Support continuous improvement systems and processes
BSBFLM312	Contribute to team effectiveness
BSBINM301	Organise workplace information
BSBINM302	Utilise a knowledge management system
BSBINN301	Promote innovation in a team environment
BSBITU312	Create electronic presentations
BSBITU313	Design and produce digital text documents
BSBITU314	Design and produce spreadsheets
BSBITU315	Purchase goods and services online
BSBITU306	Design and produce business documents
BSBITU309	Produce desktop published documents
BSBPRO301	Recommend products and services
BSBPUR301	Purchase goods and services
BSBSUS401	Implement and monitor environmentally sustainable work practices
BSBWOR301	Organise personal work priorities and development
BSBWRT301	Write simple documents

Tubal offers all participants the opportunity to have existing skills and knowledge recognised through Recognition of Prior Learning and Credit Transfer options. Participants may be eligible to receive RPL for units based on their work background, working in the community, volunteering and life experiences (such as hobbies, sport and recreation), or Credit Transfer based on their prior qualifications, where applicable.

Pathways

Recognition of Prior Learning (RPL) and Credit Transfer(CT)

Certificate III provides a pathway to further studies, such as Certificate IV in Business.

Assessment

Tubal’s Assessors will determine a participant’s competency against:

Answers to established underpinning knowledge questions
Performance feedback from Employer/Manager/Supervisor confirming participant is meeting all requirements of each unit of competency
Demonstrated performance of designated tasks by the participant
Participant self-assessment against designated tasks
Historical information pertaining to past experience and work history eg. Resume/CV and/or verbal details.