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BSB20115 Certificate II in Business

The Certificate II in Business qualification is suitable for people who perform a range of mainly routine tasks using limited practical skills and fundamental operational knowledge in a defined context, working under direct supervision.  Job roles suitable for this qualification include Administration Assistant, Office Junior, Receptionist and Data Entry Operator. Tubal offers this qualification to School Based Trainees only.

Entry Criteria

There are no prerequisites for entry to this qualification.

Unit Selection (Core & Electives)


Participants are required to complete 1 core units listed below:

BSBWHS201 Contribute to health and safety of self and others


Participants are required to complete minimum of 11 of the elective units listed below that apply to their job role:

BSBCMM201 Communicate in the workplace
BSBCUS201 Deliver a service to customers
BSBIND201 Work effectively in a business environment
BSBINM201 Process and maintain workplace information
BSBINM202 Handle mail
BSBINN201 Contribute to workplace innovation
BSBITU211 Produce digital text documents
BSBITU212 Create and use spreadsheets
BSBITU213 Use digital technologies to communicate remotely
BSBSUS201 Participate in environmentally sustainable work practices
BSBWOR202 Organise and complete daily work activities
BSBWOR203 Work effectively with others
BSBWOR204 Use business technology

Recognition of Prior Learning (RPL) and Credit Transfer(CT)

Tubal offers all participants the opportunity to have existing skills and knowledge recognised through Recognition of Prior Learning and Credit Transfer options. Participants may be eligible to receive RPL for units based on their work background, working in the community, volunteering and life experiences (such as hobbies, sport and recreation), or Credit Transfer based on their prior qualifications, where applicable.


Certificate II provides a pathway to further studies, such as Certificate III in Business.


Tubal’s Assessors will determine a participant’s competency against:

  • Answers to established underpinning knowledge questions
  • Performance feedback from Employer/Manager/Supervisor confirming participant is meeting all requirements of each unit of competency
  • Demonstrated performance of designated tasks by the participant
  • Participant self-assessment against designated tasks
  • Historical information pertaining to past experience and work history eg. Resume/CV and/or verbal details.


Contact Tubal to enquire on the cost of enrolling in this qualification as a Workplace Traineeship, or via work-based training and assessment.

Tubal also offers flexible payment plan options – Contact Us for more info.

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