Registered Training Organisation Tubal are again excited about the new school year, and the opportunities that students have in front of them for a career in the hospitality industry. With summer holidays behind us for 2017, we see the roll out of our School Based Traineeship program for another year at some of the most prestigious venues around the state of Western Australia. High school students in Year 11 and 12 get the opportunity to work and learn from some of the country’s most skilled hospitality professionals in a live professional environment, getting a taste of both the pressure and satisfaction that delivering high quality food, beverage and service can provide.
One such student, Max, completed a certificate II in Hospitality last year whilst working part time at award winning Spanish restaurant Rustico Tapas Bar in Rockingham. Max said that “being able to work at Rustico alongside people with years of experience in hospitality whilst doing in-depth course work at the same time really tied things together and gave me a much better understanding of how the industry works.”
“For me, working in the classroom can be difficult, whereas every day that I spent learning on site at Rustico, working with different customers, building my experience, learning about different foods and drinks and how they interact, well I think that was definitely more engaging!”
“Every day I was looking forward to going to my traineeship to learn new skills and further old ones. I would choose it over the classroom any day!”
Rustico are big supporters of the traineeship program, employing 6 school-based trainees in 2016. Students were asked to apply in person to the venue, and undertook an interview process to gauge their suitability for the venue, the hospitality environment, and their individual career progression. General Manager Ashton Boaden believes the School Based Traineeship Program run through Tubal has been a big success for both their venue, and their students. She believes that being able to teach and assess aspiring young hospitality workers in a quality venue rather than in the classroom, was one of the keys to this success. “Product knowledge is always key, and this differs for each venue” she said. “We are also able to develop the sales skills of these trainees, and teach them how to achieve maximum revenue for our business by providing good quality service. These are skills that are vital for their continued employment and success in our industry today.”
Ashton was also a big believer in the assessment methods that Tubal applied to these trainees when assessing their competence “On the job demonstrations and observations are the best way to assess competence and individual performance in this industry” Ashton said. “We loved the flexibility of the assessments, as this didn’t put undue pressure on the trainees. They have a lot going on in the last years of High school trying to juggle a school, work, life balance.”
In the coming weeks, Rustico will also be offering the program in their new venue at Hay Shed Hill winery in the Margaret River region of Western Australia.
Through Tubal’s School Based Traineeship program, students learn the basics of the hospitality industry from experienced professionals. Skills and knowledge such as running food and drinks, basic food safety and hygiene, food and beverage knowledge and matching, customer interaction and the responsible service of alcohol are incorporated into their day-to-day learning activities. In most cases they have the opportunity to work during special events, and observe and partake in how these unfold from preparation to close down.
For more information on the programs for your venue or students, you can visit our website, or contact tubal.