Select Page

SIT40316 Certificate IV in Holiday Parks and Resorts

This qualification reflects the role of skilled operators who use a broad range of skills and sound knowledge of industry operations to plan, monitor and evaluate the work of team members. They operate independently or with limited guidance from others, and use discretion to solve non-routine problems.

This qualification provides a pathway to work as a supervisor in holiday parks and resorts. They may be a specialist in front office, housekeeping or grounds maintenance, or be multi-skilled across different operational areas.

Entry Criteria

Entry to this qualification is open to individuals who are able to demonstrate holiday parks and resorts industry knowledge, customer service and operational skills. The individual must EITHER

Be formally assessed through a training program or recognition process against one of the unit clusters below.

OR

Have relevant holiday parks and resorts industry experience. Work must involve the application of skills and knowledge described in one of the unit clusters.

The unit clusters for different pathways are as follows:

Front office pathway

BSBSUS201 Participate in environmentally sustainable work practices
BSBWOR202 Organise and complete daily work activities
SITHACS008 Provide accommodation reception services
SITTIND002 Source and use information on the holiday park and resort industry
SITTTSL007 Process reservations
SITXCCS006 Provide service to customers
SITXCOM002 Show social and cultural sensitivity
SITXWHS002 Identify hazards, assess and control safety risks

Grounds maintenance pathway

BSBSUS201 Participate in environmentally sustainable work practices
BSBWOR202 Organise and complete daily work activities
RIISAM204D Operate small plant and equipment
SIFCBGM001 Provide general grounds care
SIFCBGM002 Maintain property and structures
SITTIND002 Source and use information on the holiday park and resort industry
SITXCCS006 Provide service to customers
SITXCOM002 Show social and cultural sensitivity
SITXWHS002 Identify hazards, assess and control safety risks

Housekeeping pathway

BSBSUS201 Participate in environmentally sustainable work practices
BSBWOR202 Organise and complete daily work activities
SITHACS001 Clean premises and equipment
SITHACS002 Provide housekeeping services to guests
SITHACS003 Prepare rooms for guests
SITTIND002 Source and use information on the holiday park and resort industry
SITXCCS006 Provide service to customers
SITXCOM002 Show social and cultural sensitivity
SITXWHS002 Identify hazards, assess and control safety risks

Unit Selection (Core & Electives)

CORE UNITS

Participants are required to complete all six (6) core units listed below:

SITXCOM401 Manage conflict
SITXHRM301 Coach others in job skills
SITXMGT401 Monitor work operations
SITXFIN401 Interpret financial information
SITXHRM402 Lead and manage people
SITXWHS401 Implement and monitor work health and safety practices

 

ELECTIVE UNITS

Participants are required to complete minimum of four (4) of the elective units listed below that apply to their job role:

SITTTSL005 Sell tourism products and services
SITTTSL006 Prepare quotations
SITTTSL009 Process travel-related documentation
SITTTSL010 Use a computerised reservations or operations system
SIFCBGM007 Evaluate building and grounds maintenance and development needs
SIFCBGM008 Coordinate building and grounds maintenance and development
SISCAQU001 Test pool water quality
SISCAQU003 Maintain aquatic facility plant and equipment
SISCAQU004 Develop and implement pool water maintenance procedures
SISCAQU014 Operate self-contained breathing apparatus in an aquatic facility
SITTVAF004 Tow and site recreational vehicles
SITTVAF005 Fill LPG gas cylinders
TLIB2003 Carry out vehicle servicing and maintenance
SITXCCS004 Provide lost and found services
SITXCCS007 Enhance customer service experiences
SITXCRI001 Respond to a customer in crisis
BSBCMM401 Make a presentation
BSBWRT401 Write complex documents
SITXCOM004 Address protocol requirements
BSBITU301 Create and use databases
BSBITU302 Create electronic presentations
BSBITU306 Design and produce business documents
BSBITU402 Develop and use complex spreadsheets
SITXEBS001 Use social media in a business
BSBSUS401 Implement and monitor environmentally sustainable work practices

[/learn_more]

 

Recognition of Prior Learning (RPL) and Credit Transfer(CT)

Tubal offers all participants the opportunity to have existing skills and knowledge recognised through Recognition of Prior Learning and Credit Transfer options. Participants may be eligible to receive RPL for units based on their work background, working in the community, volunteering and life experiences (such as hobbies, sport and recreation), or Credit Transfer based on their prior qualifications, where applicable.

Pathways

Certificate IV provides a pathway to further studies in the Holiday Parks and Resorts industry, such as Diploma of Holiday Parks and Resorts.

Assessment

Tubal’s Assessors will determine a participant’s competency against:

  • Answers to established underpinning knowledge questions
  • Performance feedback from Employer/Manager/Supervisor confirming participant is meeting all requirements of each unit of competency
  • Demonstrated performance of designated tasks by the participant
  • Participant self-assessment against designated tasks
  • Historical information pertaining to past experience and work history eg. Resume/CV and/or verbal details.

Cost

Contact Tubal to enquire on the cost of enrolling in this qualification via work-based training and assessment.

Enquire About this Course

    Enter your details below and one of our trained staff will be in touch with an information pack, and any other assistance that is required.

 

Please verify for anti-spam purposes