The Certificate IV in Business qualification reflects the role of individuals who use well-developed skills and a broad knowledge base in a wide variety of contexts. They apply solutions to a defined range of unpredictable problems, and analyse and evaluate information from a variety of sources. They may provide leadership and guidance to others with some limited responsibility for the output of others. Job roles suitable for this qualification include Accounts Clerk, Customer Service Advisor, Legal Receptionist, Medical Receptionist, Administration Assistant. This qualification is is available as a Workplace Traineeship.
Unit Selection (Core & Electives)
Participants are required to complete 1 core units listed below:
|BSBWHS401||Implement and monitor WHS policies, procedures and programs to meet legislative requirements|
Participants are required to complete minimum of 9 of the elective units listed below that apply to their job role:
|BSBADM409||Coordinate business resources|
|BSBCMM401||Make a presentation|
|BSBCUS401||Coordinate implementation of customer service strategies|
|BSBCUS402||Address customer needs|
|BSBCUS403||Implement customer service standards|
|BSBEBU401||Review and maintain a website|
|BSBFIA402||Report on financial activity|
|BSBINN301||Promote innovation in a team environment|
|BSBIPR401||Use and respect copyright|
|BSBITS401||Maintain business technology|
|BSBITU401||Design and develop complex text documents|
|BSBITU402||Develop and use complex spreadsheets|
|BSBITU404||Produce complex desktop published documents|
|BSBLED401||Develop teams and individuals|
|BSBMKG413||Promote products and services|
|BSBMKG414||Undertake marketing activities|
|BSBPMG522||Undertake project work|
|BSBRES401||Analyse and present research information|
|BSBRKG402||Provide information from and about records|
|BSBRSK401||Identify risk and apply risk management processes|
|BSBSUS301||Implement and monitor environmentally sustainable work practices|
|BSBWRT401||Write complex documents|
Recognition of Prior Learning (RPL) and Credit Transfer(CT)
Tubal offers all participants the opportunity to have existing skills and knowledge recognised through Recognition of Prior Learning and Credit Transfer options. Participants may be eligible to receive RPL for units based on their work background, working in the community, volunteering and life experiences (such as hobbies, sport and recreation), or Credit Transfer based on their prior qualifications, where applicable.
After achieving Certificate IV candidates may undertake a range of Diploma level qualifications within the BSB07 Business Services Training Package.
Tubal’s Assessors will determine a participant’s competency against:
- Answers to established underpinning knowledge questions
- Performance feedback from Employer/Manager/Supervisor confirming participant is meeting all requirements of each unit of competency
- Demonstrated performance of designated tasks by the participant
- Participant self-assessment against designated tasks
- Historical information pertaining to past experience and work history eg. Resume/CV and/or verbal details.
Contact Tubal to enquire on the cost of enrolling in this qualification as a Workplace Traineeship, or via work-based training and assessment.