The Certificate III in Business qualification reflects the role of individuals who apply a broad range of competencies in a varied work context using some discretion, judgment and relevant theoretical knowledge. They may provide technical advice and support to a team. Job roles suitable for this qualification include Customer Service Advisor, Data Entry Operator, General Clerk, Payroll Officer or Work Processing Operator. This qualification is is available as a Workplace Traineeship.
Unit Selection (Core & Electives)
Participants are required to complete 1 core units listed below:
|BSBWHS302||Apply knowledge of WHS legislation in the workplace|
Participants are required to complete minimum of 11 of the elective units listed below that apply to their job role:
|BSBADM311||Maintain business resources|
|BSBCMM301||Process customer complaints|
|BSBCUS301||Deliver and monitor a service to customers|
|BSBDIV301||Work effectively with diversity|
|BSBFIA301||Maintain financial records|
|BSBFLM303||Contribute to effective workplace relationships|
|BSBFLM305||Support operational plan|
|BSBFLM306||Provide workplace information and resourcing plans|
|BSBFLM309||Support continuous improvement systems and processes|
|BSBFLM311||Support a workplace learning environment|
|BSBFLM312||Contribute to team effectiveness|
|BSBINM301||Organise workplace information|
|BSBINM302||Utilise a knowledge management system|
|BSBINN301||Promote innovation in a team environment|
|BSBITU301||Create and use databases|
|BSBITU302||Create electronic presentations|
|BSBITU303||Design and produce text documents|
|BSBITU305||Conduct online transactions|
|BSBITU306||Design and produce business documents|
|BSBITU309||Produce desktop published documents|
|BSBPRO301||Recommend products and services|
|BSBPUR301||Purchase goods and services|
|BSBSUS301||Implement and monitor environmentally sustainable work practices|
|BSBWOR301||Organise personal work priorities and development|
|BSBWRT301||Write simple documents|
Recognition of Prior Learning (RPL) and Credit Transfer(CT)
Tubal offers all participants the opportunity to have existing skills and knowledge recognised through Recognition of Prior Learning and Credit Transfer options. Participants may be eligible to receive RPL for units based on their work background, working in the community, volunteering and life experiences (such as hobbies, sport and recreation), or Credit Transfer based on their prior qualifications, where applicable.
Certificate III provides a pathway to further studies, such as Certificate IV in Business.
Tubal’s Assessors will determine a participant’s competency against:
- Answers to established underpinning knowledge questions
- Performance feedback from Employer/Manager/Supervisor confirming participant is meeting all requirements of each unit of competency
- Demonstrated performance of designated tasks by the participant
- Participant self-assessment against designated tasks
- Historical information pertaining to past experience and work history eg. Resume/CV and/or verbal details.
Contact Tubal to enquire on the cost of enrolling in this qualification as a Workplace Traineeship, or via work-based training and assessment.