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BSB30115 Certificate III in Business

The Certificate III in Business qualification reflects the role of individuals who apply a broad range of competencies in a varied work context using some discretion, judgment and relevant theoretical knowledge. They may provide technical advice and support to a team.  Job roles suitable for this qualification include Customer Service Advisor, Data Entry Operator, General Clerk, Payroll Officer or Work Processing Operator. This qualification is is available as a Workplace Traineeship.

Entry Criteria

There are no prerequisites for entry to this qualification.

Unit Selection (Core & Electives)

CORE UNITS

Participants are required to complete 1 core units listed below:

BSBWHS302 Apply knowledge of WHS legislation in the workplace

ELECTIVE UNITS

Participants are required to complete minimum of 11 of the elective units listed below that apply to their job role:

BSBADM311 Maintain business resources
BSBCMM301 Process customer complaints
BSBCUS301 Deliver and monitor a service to customers
BSBDIV301 Work effectively with diversity
BSBFIA301 Maintain financial records
BSBFLM303 Contribute to effective workplace relationships
BSBFLM305 Support operational plan
BSBFLM306 Provide workplace information and resourcing plans
BSBFLM309 Support continuous improvement systems and processes
BSBFLM311 Support a workplace learning environment
BSBFLM312 Contribute to team effectiveness
BSBINM301 Organise workplace information
BSBINM302 Utilise a knowledge management system
BSBINN301 Promote innovation in a team environment
BSBITU301 Create and use databases
BSBITU302 Create electronic presentations
BSBITU303 Design and produce text documents
BSBITU304 Produce spreadsheets
BSBITU305 Conduct online transactions
BSBITU306 Design and produce business documents
BSBITU309 Produce desktop published documents
BSBPRO301 Recommend products and services
BSBPUR301 Purchase goods and services
BSBSUS301 Implement and monitor environmentally sustainable work practices
BSBWOR301 Organise personal work priorities and development
BSBWRT301 Write simple documents

Recognition of Prior Learning (RPL) and Credit Transfer(CT)

Tubal offers all participants the opportunity to have existing skills and knowledge recognised through Recognition of Prior Learning and Credit Transfer options. Participants may be eligible to receive RPL for units based on their work background, working in the community, volunteering and life experiences (such as hobbies, sport and recreation), or Credit Transfer based on their prior qualifications, where applicable.

Pathways

Certificate III provides a pathway to further studies, such as Certificate IV in Business.

Assessment

Tubal’s Assessors will determine a participant’s competency against:

  • Answers to established underpinning knowledge questions
  • Performance feedback from Employer/Manager/Supervisor confirming participant is meeting all requirements of each unit of competency
  • Demonstrated performance of designated tasks by the participant
  • Participant self-assessment against designated tasks
  • Historical information pertaining to past experience and work history eg. Resume/CV and/or verbal details.

Cost

Contact Tubal to enquire on the cost of enrolling in this qualification as a Workplace Traineeship, or via work-based training and assessment.

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