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SIT20216 Certificate II in Holiday Parks and Resorts

This qualification reflects the role of individuals who have a defined and limited range of operational skills and basic industry knowledge. They are involved in mainly routine and repetitive tasks and work under direct supervision.

This qualification provides a pathway to work in a holiday park and resort office, housekeeping, grounds maintenance, or across different operational areas.

Entry Criteria

There are no prerequisites for entry to this qualification.

Unit Selection (Core & Electives)

CORE UNITS

Participants are required to complete all four (4) core units listed below:

BSBWOR202 Organise and complete daily work activities
SITTIND002 Source and use information on the holiday park and resort industry
SITXCCS003 Interact with customers
SITXWHS001 Participate in safe work practices

ELECTIVE UNITS

Participants are required to complete a minimum of 7 of the elective units listed below that apply to their job role:

CPPCLO2001A Maintain hard floor surfaces
CPPCLO2004A Maintain carpeted floors
CPPCLO2009A Clean glass surfaces
CPPCLO2010A Clean ceiling surfaces and fittings
CPPCLO2017A Clean wet areas
CPPCLO2019A Sort and remove waste and recyclable materials
CPPCLO2035A Maintain cleaning storage areas
SITHACS001 Clean premises and equipment
SITHACS002 Provide housekeeping services to guests
SITHACS003 Prepare rooms for guests
SITTTSL001 Operate online information systems
SITTTSL002 Access and interpret product information
MEM18001C Use hand tools
MEM18002B Use power tools/hand held operations
RIISAM204D Operate small plant and equipment
SIFCBGM001 Provide general grounds care
SIFCBGM002 Maintain property and structures
SIRXSLS001 Sell to the retail customer
SIRXPDK001 Advise on products and services
SITXCCS001 Provide customer information and assistance
SITXCCS002 Provide visitor information
BSBCMM201 Communicate in the workplace
BSBWOR203 Work effectively with others
SITXCOM001 Source and present information
SITXCOM002 Show social and cultural sensitivity
BSBITU201 Produce simple word processed documents
BSBITU202 Create and use spreadsheets
BSBSUS201 Participate in environmentally sustainable work practices
SITXFIN001 Process financial transactions
SITHFAB004 Prepare and serve non-alcoholic beverages
SITHFAB005 Prepare and serve espresso coffee
SITXFSA001 Use hygienic practices for food safety
SITXINV001 Receive and store stock

Recognition of Prior Learning (RPL) and Credit Transfer(CT)

Tubal offers all participants the opportunity to have existing skills and knowledge recognised through Recognition of Prior Learning and Credit Transfer options. Participants may be eligible to receive RPL for units based on their work background, working in the community, volunteering and life experiences (such as hobbies, sport and recreation), or Credit Transfer based on their prior qualifications, where applicable.

Pathways

Certificate II provides a pathway to further studies in the Holiday Parks and Resorts industry, such as Certificate III in Holiday Parks and Resorts.

Assessment

Tubal’s Assessors will determine a participant’s competency against:

  • Answers to established underpinning knowledge questions
  • Performance feedback from Employer/Manager/Supervisor confirming participant is meeting all requirements of each unit of competency
  • Demonstrated performance of designated tasks by the participant
  • Participant self-assessment against designated tasks
  • Historical information pertaining to past experience and work history eg. Resume/CV and/or verbal details.

Cost

Contact Tubal to enquire on the cost of enrolling in this qualification via work-based training and assessment.

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